Privacy Policy of CreateWise

Introduction

We aim to give you the best possible experience and make sure you enjoy using CreateWise. To that end, we collect personal data. Your privacy and the security of your data is and will always be extremely important to us. In this policy we explain the details about the collection, usage and sharing of your personal data when using CreateWise. If your consent for the data collection and processing is required, we would ask you outside of this privacy policy.

Owners and contact details

If you have any questions about this privacy policy you can contact us at any time by e-mail (hi@createwise.ai).

Data collection and data processing in connection with the CreateWise App

1. Data that we automatically collect and store when you are using our services

We automatically collect and store data when you interact with and use CreateWise. This data may include, but is not limited to:

• Information about your interactions with CreateWise such as search queries, listening behaviour or editing a playlist,
• inferences about your interests and preferences based on your usage of CreateWise;
• user generated content which includes playlist items and names, likes, and all communication with us;
• technical data including online identifiers such as cookies or IP addresses, device information such as the operating system, the non-exact location information derived from indirect sources such as the IP address.

Registration and use of the CreateWise App

We automatically collect and store data when you interact with and use CreateWise. This data may include, but is not limited to:

• Information about your interactions with CreateWise such as search queries, listening behaviour or editing a playlist,
• inferences about your interests and preferences based on your usage of CreateWise;
• user generated content which includes playlist items and names, likes, and all communication with us;
• technical data including online identifiers such as cookies or IP addresses, device information such as the operating system, the non-exact location information derived from indirect sources such as the IP address.

In order to simplify the sign-up process, we allow you to sign-up through third-party services. If you choose to sign up or log in through a third-party service (e.g. Apple or Google) we import and store the information that you agree to share with CreateWise from that service in order for you to use your own CreateWise account. Your user data is stored during the signup process in order to create a user profile for you. If you want to change your user data you can directly contact us via email (hi@guoqi.dev). If you do not want to provide personal user data you can use the anonymous sign up. Anonymous sign up is limited to the Free Service (as defined in our Terms of Use) as for the Premium Service (as defined in our Terms of Use) you need to enter personal user data in relation to your payment method.

The purposes of data processing

We collect personal data exclusively for the following purposes

• providing CreateWise for its users;
• improving CreateWise for its users;
• personalizing CreateWise for its users;
• charging fees for the Premium Service;
• technical troubleshooting and debugging;
• testing and developing new features;
• optimize our advertising;
• complying with legal obligations;
• responding to enforcement requests;
• protecting CreateWise rights and interests and those of the users;
• detecting any malicious or fraudulent activity and
• to answer your questions.

Legal basis for the data collection

1. The legal basis for the collection and processing of the above described data depends on the type of personal data and on the specific context in which we collect them.
2. Personal data that you provide to us by using the App, we process them based on our contractual obligations and our legitimate interest.
3. Some personal data we process based on your consent.
4. If you have any questions about the legal basis for the collection and using of your personal data, you can contact us anytime (hi@guoqi.dev).

Third-party services and transfer or personal data

To build and run CreateWise we use third-party service providers that work on our behalf and which may need to access certain personal data in order to provide their services to us. In particular, we use cloud service providers in order to host the app and store and secure all data. Besides hosting and data storage, there are further purposes for which personal data may be processed and stored on service providers’ servers. Below we explain the list of services we use and the type of data which is processed.

1. Analytics

• Purpose: monitor and analyze the usage of CreateWise
• Service provider: Google Analytics for Firebase (Google LLC)
• Logging of user properties: Google Analytics automatically logs user properties (e.g. age group, device brand, or language) to that end mobile ad identifiers and/or cookies are used by Google to infer demographics and interest information, the IP address is used to infer location data.
• Logging of events: Google Analytics automatically logs some user events (e.g. time of a session start or a certain page of the app is viewed). In addition, CreateWise tracks more app-specific events such as editing behavior of playlists.
• Screen tracking: Google Analytics tracks screen transitions to enable data-driven decisions to improve the user-experience.
• Personal data processed: mobile ad identifiers, IP address, cookies, and usage data
• Place of processing: United States

If you wish to opt-out of the data processing by Google Analytics, please contact us directly. As of now, data processing for analytics is mandatory and opting out of this option implies that the app cannot be used by you.

1. Hosting, data storage and backend infrastructure

• Purpose: provide CreateWise to its users and enable its functionality
• Service provider: Google Cloud Storage (Google LLC)
• Personal data processed: All types of data as specified in this policy
• Place of processing: United States

2. Office Suite & direct email communication with users

• Purpose: Work with office tools, and send and receive emails to and from our users directly.
• Service provider: Google Workspaces / Gmail (Google LLC)
• Personal data processed: All types of data as specified in this policy. In particular email address, name, email content you send us or we send you
• Place of processing: United States All aforementioned third parties process your personal data on our behalf. We chose our processors diligently to ensure an adequate level of data protection in the country in which the processor processes the personal data.

Data retention and deletion

Your personal data is only stored as long as it is necessary for the purpose which your personal data was collected and processed for (e.g. for as long as you are user and registered with CreateWise). Based upon request, we will delete or anonymise your personal data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data. As soon as there is no more legitimate business activity for the processing of your personal data, we will delete your personal data. Legal storage obligations remain unaffected.

Your rights

If you wish any information about your personal data or if you would like to have access to your personal data, or if you would like to amend, update or delete your personal data, you can contact us by e-mail (hi@guoqi.dev). If you have your residence within the European Union, you can additionally object the proceeding of your personal data, ask us to restrict the proceeding of your personal data, or ask for the transfer of your personal data. To exercise your rights you can contact us by e-mail (hi@guoqi.dev). If we collect and process your personal data based on your consent you have the right to revoke your consent at any time. Such a revocation does not have an impact on the lawfulness of the processing of your personal data which we collected prior to your consent, nor to the processing of your personal data, which we collected on the basis of our legitimate interests and for personal data for which consent is not required.
You have the right to complain to a data protection authority about the collection and use of your personal data.

Children

CreateWise is not directed at and not permitted to be used by children under the age of 18 years. We do not knowingly collect personal data of children who are younger than 18 years. If you are younger than 18 years do not use CreateWise and do not provide any personal data to us.

Changes to this policy

We may update and change this policy from time to time. Users will be notified about any changes and are asked to read the updated policies carefully.

Privacy Notice applicable as of December 20, 2024